Our return/exchange policy last for 7 days. If after 7 days since your purchase we cannot offer you a refund or exchange.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags still attached.
There are some goods that we sell that are exempt from being returned. We do not accept products that are considered intimate or sanitary goods. (ie. all lashes)
Additional non-returnable items:
- Gift Cards
- Digital Downloads, products and services
- Personal Care Items
- Sales Items
To complete your return or exchange, you must contact our customer service department directly for approval and proof of purchase.
Customer service can be reach via email at [email protected] put "Return" in the subject line.
Dibereta Rose, has the right to update, change or alter this policy at any time. Please check here for the current information.